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2m Widths will be delivered free to any UK Mainland address.*
4m Widths can be collected free of delivery charge from our warehouse in North Kent. See map
* Orders over £99
Large sizes of Artificial Grass over 3m x 2.4m cannot be dispatched using regular carriers as they are unable to deliver items that are in excess of 2.4m.
We use a specialist freight carrier for all sizes above 3m x 2.4m
The cost of this service is £35.00 which is regardless of weight, size or quantity ordered. Although every effort is made to get the goods to you on a next working day service this is not guaranteed and can take up to three working days due to the extreme length. 4m widths are quite long for one person to carry safely, so drivers may need assistance in unloading your grass successfully.
For further information regarding freight deliveries please read the information at the bottom of this page.
(£35 applies to UK Mainland address only for other areas please see our delivery prices)
The following conditions apply to 1,2,3 & 4m freight deliveries:
PLEASE DO NOT SIGN FOR THE ARTIFICIAL GRASS IF YOU FEEL IT HAS BEEN BENT OR DAMAGED IN ANY WAY.
Please sign the drivers paperwork as "UNCHECKED"
If you provide the driver with a signature you are accepting the goods have been delivered in perfect condition. We will not be able to make a claim on your behalf for damages if the freight company can provide us with a copy of your signature.
Deliveries will be to the main entrance to your premises, the driver is not permitted to enter your premises. (The handling of the artificial grass is heavy & the roll cannot be bent, it may be easier to leave it outside until ready to be fitted)
You must inform us of any parking or access difficulties that may be encountered. We will pass this information on to the delivery company. If access is not possible for any reason the carrier will unload at the nearest possible location. (Single drivers with no handling equipment may be used, therefore they may not be able to carry your artificial grass far from the place of unloading)
It will be necessary for the driver to obtain a signature for this delivery. The driver is allocated a maximum of 15 minutes to off load and obtain a signature
We are unable to give a precise delivery time unless it has been agreed by telephone, the standard delivery service used is within 3 working days. As we have no control over the deliveries after they leave our warehouse we cannot be held responsible for delivery delays & no compensation will be payable by ourselves.